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Message rejected because of unacceptable content. For help, please quote incident ID 055ARAAmm.

sjcrouch005 — Thu, 05 Aug 2021 14:22:37 GMT

Recently I have stopped receiving emails raised as a result of a question page on a website that once submitted it forwarded to my personal BT email address.

The website provider has said this message is returned and the message is undelivered.

smtp; 554 5.7.1 MailGuard: Message rejected because of unacceptable content. For help, please quote incident ID 055ARAAmm.

As the primary contact for the organisation I need to be able to receive these emails, can someone please tell me what has changed as I used to get them before I was upgraded to Halo 3.

Re: Message rejected because of unacceptable content. For help, please quote incident ID 055ARAAmm.

licquorice — Thu, 05 Aug 2021 14:26:22 GMT

As the final email address is invisible to the sender, why not just create a Gmail address and forward the replies to there instead of the BTinternet address.

BT email is far too flaky for important emails.

Re: Message rejected because of unacceptable content. For help, please quote incident ID 055ARAAmm.

sjcrouch005 — Thu, 05 Aug 2021 14:28:14 GMT

I am aware I could create another email address to accept these however, as this has been working for over 2 years and has only recently stopped I would prefer to get BT to do something.

Re: Message rejected because of unacceptable content. For help, please quote incident ID 055ARAAmm.

licquorice — Thu, 05 Aug 2021 14:32:04 GMT

Good luck with that. You could try reporting the problem to postmaster@btinternet.com