https://community.bt.com/t5/Archive-Staging/bt-email-and-iPad/m-p/2176639#M1256430 <P>You said a year ago that you were going to look for a new provider because of problems you were having with the "new" BTMail system.&nbsp;</P> <P>Did you do that or are you still a BT Broadband customer or paying for your BTMail through a BT Premium email account?</P> Sun, 08 Aug 2021 17:32:16 GMT gg30340 2021-08-08T17:32:16Z https://community.bt.com/t5/Archive-Staging/bt-email-and-iPad/m-p/2176633#M1256429 <P>I am unable to pick my btinternet emails up on my ipad.&nbsp; It does not seem to recognise my bt email address, although I have no problems in the past.</P><P>&nbsp;</P><P>Thank you.</P> Sun, 08 Aug 2021 16:55:43 GMT https://community.bt.com/t5/Archive-Staging/bt-email-and-iPad/m-p/2176633#M1256429 Christine2020 2021-08-08T16:55:43Z https://community.bt.com/t5/Archive-Staging/bt-email-and-iPad/m-p/2176639#M1256430 <P>You said a year ago that you were going to look for a new provider because of problems you were having with the "new" BTMail system.&nbsp;</P> <P>Did you do that or are you still a BT Broadband customer or paying for your BTMail through a BT Premium email account?</P> Sun, 08 Aug 2021 17:32:16 GMT https://community.bt.com/t5/Archive-Staging/bt-email-and-iPad/m-p/2176639#M1256430 gg30340 2021-08-08T17:32:16Z