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BT Email Account Creation

darv54 — Fri, 03 Sep 2021 17:43:46 GMT

Hi,

I'm just moving BB service to BT, schedule cutover is 7th Sept. I have a MY BTId activated and was looking to create a primary BT internet mail account. All the information I have seen indicates that there is an option to create email accounts under the "My products" option within my BT ID login..

I cannot see any option to create an email account.

Does my BT Broadband have to be activated to enable this to happen, i.e after the 7th?

I was looking to have a BT email account so that I could forward a number of important emails before my current service provider terminates the service on transfer to BT. I don't use a generic account i.e GMAIL, YAHOO etc for important messages, preferring a service providers option.

Any advice / information would be much appreciated.

Re: BT Email Account Creation

licquorice — Fri, 03 Sep 2021 17:46:46 GMT

Hmm, personally I would use a Gmail account rather than an ISP account for important emails. The BT email system doesn't have a good track record.

Re: BT Email Account Creation

gg30340 — Fri, 03 Sep 2021 19:46:53 GMT

Your MyBT will not be fully populated until your account is active and as such you will not be able to set up a BTMail account until then.