This topic

blocked senders and domains

Cagey1 — Fri, 03 Sep 2021 21:00:44 GMT

how do I review these on BT online as I think some addresses have been added in error?

Re: blocked senders and domains

licquorice — Fri, 03 Sep 2021 21:10:31 GMT

Settings > Mail > Blocked senders

Re: blocked senders and domains

gg30340 — Fri, 03 Sep 2021 21:11:13 GMT

Log onto your email account then click on settings found by clicking on your username. Go to Mail then Block senders List and scroll through until you find the ones you want.

Re: blocked senders and domains

DavidM — Sat, 04 Sep 2021 08:11:46 GMT

Hi @Cagey1 and welcome to our community.

Both @gg30340 and @licquorice advice is sound. Can you try that and let us know if it answers your question?

Cheers

David

Re: blocked senders and domains

Cagey1 — Sun, 05 Sep 2021 20:06:21 GMT

Thanks DavidM, @gg30340 and @licquorice, it is actually the blocked senders and domains that may have been blocked on the BT web site that I am looking for. I am not sure whether BT have blocked emails from people or whether they have added my entire address list to the blocked listing by mistake.

Thanks for you help

Cagey

Re: blocked senders and domains

gg30340 — Sun, 05 Sep 2021 20:47:35 GMT

The advice you were given was in relation to the BTMail system. I am not sure what you mean about " blocked senders and domains that may have been blocked on the BT web site"

If you explain exactly what you mean perhaps somebody may be able to assist.

Re: blocked senders and domains

licquorice — Mon, 06 Sep 2021 07:23:06 GMT

@Cagey1 I suspect what you are referring to is the BT spam filters. In which case there is no list you can access, all you can do is add the senders to your safe senders list.

Re: blocked senders and domains

Cagey1 — Mon, 06 Sep 2021 08:42:50 GMT

thanks licquorice - I'll have to get on to BT