This topic

Phishing@bt.com rejects reports - can't recognise it's own spam!

DISRUPTED — Mon, 11 Oct 2021 18:03:05 GMT

"We could not deliver your message as the email provider of the person you were trying to send to has rejected it. If you have tried to send to multiple people, we have listed the people who did not get the message below and the reason.

Your message was rejected by smtpe1.intersmtp.com for the following reason:

5.5.0 550 5.7.1 Requested action not taken: message refused

The following recipients did not receive this message:

<phishing@bt.com>"

Re: Phishing@bt.com rejects reports - can't recognise it's own spam!

licquorice — Mon, 11 Oct 2021 16:12:53 GMT

Send it to report@phishing.gov.uk

Re: Phishing@bt.com rejects reports - can't recognise it's own spam!

licquorice — Mon, 11 Oct 2021 16:15:32 GMT

Thank you

Re: Phishing@bt.com rejects reports - can't recognise it's own spam!

DISRUPTED — Mon, 11 Oct 2021 16:18:15 GMT

I've removed it as a hyperlink - is that ok?
It's not me who made it a link, the board function did it automatically (as it posted - it was just text when I inserted it).

Re: Phishing@bt.com rejects reports - can't recognise it's own spam!

DISRUPTED — Mon, 11 Oct 2021 18:08:43 GMT

The question is, why is phishing@bt.com rejecting it? It's not the first time I've come across this problem with spam purporting to originate from BT.

Even sending pure source code as 'text' gets rejected by BT.

Re: Phishing@bt.com rejects reports - can't recognise it's own spam!

DISRUPTED — Mon, 11 Oct 2021 16:32:31 GMT

@licquoricewrote:
Send it to report@phishing.gov.uk

Ha, as if anything sent to ".gov.uk" is likely to get much attention..., if any.

Certainly not BT's.

(But I did already as it happens.)

Re: Phishing@bt.com rejects reports - can't recognise it's own spam!

PaddyB — Mon, 11 Oct 2021 18:24:15 GMT

Hi @DISRUPTED,

Thank you for posting and highlighting the spam phishing email you received. I'm sorry if you weren't able to forward that to phishing@bt.com. The email team are aware that it isn't always possible to forward emails to phishing@bt.com

Unfortunately there are a number of different reasons why this can happens and the email team are looking to improving this to make it easier for our customers.

Thanks,

Paddy

Unable to report spam emails to phishing@bt.com

andydenyer — Sun, 06 Feb 2022 11:54:09 GMT

I keep getting the following message from Email Administrator <postmaster@btinternet.com>:

We could not deliver your message as the email provider of the person you were trying to send to has rejected it. If you have tried to send to multiple people, we have listed the people who did not get the message below and the reason.

Your message was rejected by smtpe1.intersmtp.com for the following reason:

5.5.0 550 5.7.1 Requested action not taken: message refused

The following recipients did not receive this message:

<phishing@bt.com>

Re: Phishing@bt.com rejects reports - can't recognise it's own spam!

John_A1 — Sun, 06 Feb 2022 12:59:07 GMT

Thank you Paddy. I am now getting this problem for the first time. I have been forwarding spam messages to phishing@bt.com for as long as I can remember and usually get an acknowledgement. Are you still investigating it as a problem or have the BT recommendations on forwarding spam e-mails changed?

Regards J.