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SMTP PROBLEM DESKTOP

MillyMollyMandy1 — Thu, 14 Oct 2021 17:04:11 GMT

I’m receiving a continual pop up message on my desktop as follows:

Enter your username and password for the following server.

Server: smtp.mail.yahoo.com (prefilled)

Username: My yahoo email address (prefilled)

Password: A row of asterisks (prefilled)

I click on OK each time but the message just pops up again and again ☹️

I’m assuming that as the information is prefilled that the problem lies elsewhere.

The problem does not occur on my laptop.

Suggestions welcome.

Thank you.

Re: SMTP PROBLEM DESKTOP

licquorice — Thu, 14 Oct 2021 17:08:35 GMT

If you are trying to access BT mail you are using completely the wrong settings. BT has no association with Yahoo any more.

These are the correct settings https://www.bt.com/help/email/manage-email-account/manual-settings/what-are-the-settings-for-outgoing-and-incoming-bt-email-servers

If you are trying to access Yahoo mail, you are posting on the wrong forum.

Re: SMTP PROBLEM DESKTOP

gg30340 — Thu, 14 Oct 2021 17:17:10 GMT

You were given the correct settings in your previous thread when you complained about a problem with Outlook.

Solved: Re: Outlook Problem - BT Community

As has been pointed out, if it is a BT email account you should be using the settings you were previously given and have now been repeated in this thread.