This topic

Gmail emails not arriving in my bt email inbox

pdelly — Fri, 05 Nov 2021 09:32:47 GMT

Hello all. Has anyone else had a problem with emails from Gmail not arriving? I am aware that a few emails recently from a Gmail address haven't arrived in my inbox (I've checked Spam). I've also tried emailing myself (at my btinternet.com address) from my gmail.com address with no success. I've checked my BT email settings - nothing obvious showing there. From what I can see, this has only started in the last couple of weeks or so (emails from Gmail addresses were coming through to my BT address up to about the 25th October 2021). Thanks.

Re: Gmail emails not arriving in my bt email inbox

jac_95 — Fri, 05 Nov 2021 10:07:41 GMT

Have you checked your blocklist to see if gmail.com domain has been added? If so you will need to remove that entry.

Re: Gmail emails not arriving in my bt email inbox

dingaling — Fri, 05 Nov 2021 10:58:58 GMT

Same for me. I am having lots of slow response from my BT email, so I think everything is just queuing up and it will come through eventually.
Not good and no news from BT about whats going on.

Re: Gmail emails not arriving in my bt email inbox

imjolly — Fri, 05 Nov 2021 11:24:13 GMT

just tried sending from Gmail to my Btinternet account and replying back and no problems and as fast as any other of my email accounts

Re: Gmail emails not arriving in my bt email inbox

jn_girl — Sun, 07 Nov 2021 19:01:45 GMT

Yes. I am on a committee with someone with a gmail address. I received an email from him on 01-11-21.

On 06-11-21 I emailed to ask for some information, he received my email. He replied, but I did not receive it. He later sent me a screen shot as evidence and my email address was correct. I said I had not got the email so he sent it again, but I still did not receive it.

This morning 07-11-21 I asked him to send a test message and to type my email address in carefully rather than select it. The test message did not arrive. I then asked him to send the email to my work address and it arrived safely. I forwarded this to my btinternet and it arrived without a problem (I had thought perhaps it was filtering it out for some reason).

There is no reason why I would block this person or his email address as we need to be in contact on a regular basis. However, in case it had happened accidentally I did check my blocked contacts, and my Rules and there is nothing that has blocked his emails from coming in. I do not know what I can do now.

Re: Gmail emails not arriving in my bt email inbox

gg30340 — Sun, 07 Nov 2021 19:40:34 GMT

jn_girl

When checking in the "Blocked" email section, check for the domain that the senders email is coming from ie gmail or yahoo etc.

It may be that you have blocked it accidentally if you use the blocking button in the menu settings by selecting to block the domain rather than the sender.

Re: Gmail emails not arriving in my bt email inbox

jn_girl — Sun, 07 Nov 2021 20:37:22 GMT

Thank you, but yes I have checked that.

Re: Gmail emails not arriving in my bt email inbox

jn_girl — Sun, 07 Nov 2021 20:55:42 GMT

GG - I have gone through my blocked list again. I have had a huge amount of spam over the last two weeks. Mostly supposed McAfee subscription expiry notices which are from 'revshoping'. Other friends have said the same. Each time I have clicked "mark as spam and block sender." The sender email address changes all the time even for what looks like the same message. I can see now there is one on the list that just says "gmail.com". Perhaps this is the way of these scammers. I haven't ever blocked gmail.com, only ever selected "block sender", never "block domain". Anyhow, I have removed it and asked my colleague for another test message. This has come through to me just now. Many thanks for your assistance.

Re: Gmail emails not arriving in my bt email inbox

MIMT — Wed, 20 Apr 2022 13:46:27 GMT

How do I find the List of what I have blocked as I have had same issue as you?

Re: Gmail emails not arriving in my bt email inbox

licquorice — Wed, 20 Apr 2022 13:49:57 GMT

Settings > Mail > Blocked senders

Re: Gmail emails not arriving in my bt email inbox

MIMT — Wed, 20 Apr 2022 14:28:01 GMT

Thank you

Re: Gmail emails not arriving in my bt email inbox

Douglas293 — Wed, 20 Apr 2022 14:49:25 GMT

I had accidentally blocked gmail as I was trying to get rid of a site that kept sending me renewals I did not want and they had used a @gmail.com .You have possibly blocked emails from the '@gmail' domain. Log into your account online via webmail, then go to your email address at the top right of the page, click the drop down arrow, select 'Settings', the 'Mail' in the left column, then 'Blocked senders' and ensure that you do not have the entire '@gmail' domain included in there. If so, delete it and all should work.

Re: Gmail emails not arriving in my bt email inbox

Douglas293 — Wed, 20 Apr 2022 14:55:00 GMT

Re: Gmail emails not arriving in my bt email inbox

MIMT — Wed, 20 Apr 2022 14:59:58 GMT

Hi
Yes I did - so I have fixed for gmail. But not sure what else i have been missing. reluctant to release all as lots of sites were coming through before. Thank you so much for helping

Re: Gmail emails not arriving in my bt email inbox

gg30340 — Wed, 20 Apr 2022 17:02:48 GMT

@MIMT wrote:
Hi
Yes I did - so I have fixed for gmail. But not sure what else i have been missing. reluctant to release all as lots of sites were coming through before. Thank you so much for helping

Just go through your blocked list and see if there are any email addresses or domains that you want to keep and so just delete them from the list. If need be you can always block them again.