https://community.bt.com/t5/Archive-Staging/Unable-to-access-2nd-btconnect-com-mailbox-from-web-UI/m-p/2193358#M1257773 <P>I am trying to access a secondary btconnect.com mailbox from the web interface at outlook.com, but whenever I try to access it (using the "access another mailbox" option I am getting the error below (ErrorNonExistentMailboxException).</P><P>I need to access the mailbox urgently to purge email as I have just been notified that I have reached my mailbox quota.</P><P>Does anyone know why I am seeing this error, and how I can resolve it?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="btconnect error.jpg" style="width: 452px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/75107iFC10753D72B03ED1/image-size/large?v=v2&amp;px=999" role="button" title="btconnect error.jpg" alt="btconnect error.jpg" /></span></P> Sun, 07 Nov 2021 16:12:13 GMT itm60 2021-11-07T16:12:13Z https://community.bt.com/t5/Archive-Staging/Unable-to-access-2nd-btconnect-com-mailbox-from-web-UI/m-p/2193358#M1257773 <P>I am trying to access a secondary btconnect.com mailbox from the web interface at outlook.com, but whenever I try to access it (using the "access another mailbox" option I am getting the error below (ErrorNonExistentMailboxException).</P><P>I need to access the mailbox urgently to purge email as I have just been notified that I have reached my mailbox quota.</P><P>Does anyone know why I am seeing this error, and how I can resolve it?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="btconnect error.jpg" style="width: 452px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/75107iFC10753D72B03ED1/image-size/large?v=v2&amp;px=999" role="button" title="btconnect error.jpg" alt="btconnect error.jpg" /></span></P> Sun, 07 Nov 2021 16:12:13 GMT https://community.bt.com/t5/Archive-Staging/Unable-to-access-2nd-btconnect-com-mailbox-from-web-UI/m-p/2193358#M1257773 itm60 2021-11-07T16:12:13Z https://community.bt.com/t5/Archive-Staging/Unable-to-access-2nd-btconnect-com-mailbox-from-web-UI/m-p/2193359#M1257774 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/244038">@itm60</a>&nbsp;</P> <P>This is the BT Residential Customer Forum.</P> <P>Please can you post on the BT Business Customer Forum. BT Connect is BT Business e-mail.</P> <P><A href="https://business.forums.bt.com/" target="_blank" rel="nofollow noopener noreferrer">https://business.forums.bt.com/</A></P> <P>Thanks</P> Sun, 07 Nov 2021 16:08:54 GMT https://community.bt.com/t5/Archive-Staging/Unable-to-access-2nd-btconnect-com-mailbox-from-web-UI/m-p/2193359#M1257774 Keith_Beddoe 2021-11-07T16:08:54Z