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Re: Create a new email address

Briggys — Mon, 08 Nov 2021 16:38:21 GMT

I have the same issue

Re: Create a new email address

gg30340 — Mon, 08 Nov 2021 16:45:57 GMT

@Briggys wrote:
I have the same issue

Then the same questions apply to you!

Re: Create a new email address

Briggys — Mon, 08 Nov 2021 17:13:56 GMT

access MyBT, go to Your Products, scroll down to email, click activate - error

Error 500--Internal Server Error

From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:

10.5.1 500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

Re: Create a new email address

gg30340 — Tue, 09 Nov 2021 19:04:55 GMT

Briggys

I doubt that any of the forum members will be able to help so I have notified the moderators of the forum about your problem. Once they have read this they may be able to help. They are very busy at present so it can take up to 48 hours for them to contact you. They will do this by posting on this thread.

Re: Create a new email address

JohnC2 — Tue, 09 Nov 2021 19:09:48 GMT

Hi @Briggys, welcome to the forum, and sorry you can't create a new email address.

I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you get this fixed.

cheers

John