This topic

Email App Android - Buttons Disappear When Clicking On Email

adam101 — Wed, 17 Nov 2021 15:14:41 GMT

Just wondered if other users have the same issue as me - when I click on an email on the Android app, the buttons disappear and it is white, so all that is on screen is the email itself.

Given that the update has fixed notifications for me, it would be good to get this final issue resolved.

Re: Email App Android - Buttons Disappear When Clicking On Email

NeilO — Thu, 18 Nov 2021 17:16:57 GMT

Hi, @adam101 thanks for posting, are you experiencing that problem with the BT email app or the email app that was pre-installed on your phone? I haven't seen any other reports of the same problem with the BT email app.

Thanks

Neil

Re: Email App Android - Buttons Disappear When Clicking On Email

adam101 — Thu, 18 Nov 2021 18:47:31 GMT

@NeilO It is the BT Mail app.

Re: Email App Android - Buttons Disappear When Clicking On Email

licquorice — Thu, 18 Nov 2021 18:57:55 GMT

I recommend you bin it and install a proper mail app.

Re: Email App Android - Buttons Disappear When Clicking On Email

NeilO — Thu, 18 Nov 2021 19:24:20 GMT

Hi @adam101 I'll be happy to raise that issue with the app developers and will send you a private message so you can get in touch.

Thanks

Neil