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Email keep logged in - Why doesn't BT email remember my login ?

AlanC4 — Fri, 19 Nov 2021 15:17:03 GMT

Every time I log in to email I tick the keep me logged in and it doesn't, also never remembers my log in name, have to type in every time I log in.

Re: Email keep logged in - Why doesn't BT email remember my login ?

licquorice — Fri, 19 Nov 2021 15:19:27 GMT

Remembering your login details is a browser function, not a BT email function.

Re: Email keep logged in - Why doesn't BT email remember my login ?

gg30340 — Fri, 19 Nov 2021 15:24:57 GMT

Your browser may be set to delete cookies everytime you close the browser. This will delete the cookie that keeps you logged in.

Re: Email keep logged in - Why doesn't BT email remember my login ?

AlanC4 — Tue, 23 Nov 2021 11:53:37 GMT

The autofill of email name is OK on everything else but BT!!

Re: Email keep logged in - Why doesn't BT email remember my login ?

gg30340 — Tue, 23 Nov 2021 14:22:46 GMT

I have rechecked and no where in your first post does it say you have been working with computers for 40yrs and were not a beginner nor did you say that the autofill of email name was OK on everything else. Not being gifted with mind reading powers I was obviously not aware of that but now that I am I'll happily leave you and your 40 years experience to sort it out!!