https://community.bt.com/t5/Archive-Staging/Unable-to-send-email/m-p/2198639#M1258191 <P>I notice a few people have read the post but nobody has come up with any comments.</P><P>Is this normal on the BT community help site or does nobody have any comment at all?</P> Fri, 03 Dec 2021 23:30:00 GMT paul1098 2021-12-03T23:30:00Z https://community.bt.com/t5/Archive-Staging/Unable-to-send-email/m-p/2198063#M1258190 <P>I've been having problems sending from my old plusnet email account since early November using either Outlook on laptop or my mail app on phone.</P><P>I can receive emails but doesn't matter what I do I can't send from the account.</P><P>Initially I thought it was a problem with plusnet and they have had issues thru' November but when I was on holiday using a plusnet router and plusnet as ISP I could send emails. As soon as I was back home and trying to send emails thru' my BT router and BT as ISP then it stopped working again.</P><P>My wife is having the same problem with her plusnet emails.</P><P>I've been running the plusnet email account for 15+ years without issues and only reason I didn't swop to BT when I joined years ago was because the plusnet email is linked to my Domain name which is registered with plusnet.</P><P>Not sure why all of a sudden things have stopped working, my google email works fine.</P><P>I did notice that when I tried to send a verification email to my plusnet email it wasn't received but once I changed my email to the google one the verification email was received instantly.</P><P>Plusnet tech support have been trying to get this sorted but can't find a fault with my account or settings and we have decided it's an issue at the BT end.</P><P>Any help would be much appreciated as this is becoming a problem.</P> Tue, 30 Nov 2021 22:45:58 GMT https://community.bt.com/t5/Archive-Staging/Unable-to-send-email/m-p/2198063#M1258190 paul1098 2021-11-30T22:45:58Z https://community.bt.com/t5/Archive-Staging/Unable-to-send-email/m-p/2198639#M1258191 <P>I notice a few people have read the post but nobody has come up with any comments.</P><P>Is this normal on the BT community help site or does nobody have any comment at all?</P> Fri, 03 Dec 2021 23:30:00 GMT https://community.bt.com/t5/Archive-Staging/Unable-to-send-email/m-p/2198639#M1258191 paul1098 2021-12-03T23:30:00Z https://community.bt.com/t5/Archive-Staging/Unable-to-send-email/m-p/2198642#M1258192 <P>Generally speaking you only get comments if people can help with an answer to your problem.</P> Fri, 03 Dec 2021 23:53:56 GMT https://community.bt.com/t5/Archive-Staging/Unable-to-send-email/m-p/2198642#M1258192 gg30340 2021-12-03T23:53:56Z https://community.bt.com/t5/Archive-Staging/Unable-to-send-email/m-p/2198645#M1258193 <P>Thanks,</P><P>I was hoping i'd get an answer on here rather than spending hours on the phone to the BT tech's but obviously not.</P><P>I suppose it was worth a try.</P> Fri, 03 Dec 2021 23:59:15 GMT https://community.bt.com/t5/Archive-Staging/Unable-to-send-email/m-p/2198645#M1258193 paul1098 2021-12-03T23:59:15Z