https://community.bt.com/t5/Archive-Staging/Settings-for-Outlook-Webmail/m-p/2200920#M1258422 <P>Try mail.btinternet.com:993 for incoming and mail.btinternet.com:465 for outgoing</P> Wed, 15 Dec 2021 07:18:36 GMT licquorice 2021-12-15T07:18:36Z https://community.bt.com/t5/Archive-Staging/Settings-for-Outlook-Webmail/m-p/2200908#M1258419 <P>I am attempting to add my secondary BT email account to Outlook webmail. I am using the settings shown in the attached image. I was prompted to update my password, which I did. When I saved the details, they were accepted all right, yet I cannot send or receive emails. Where am I going wrong?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="MS Outlook Email Settings.jpg" style="width: 294px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/75530i209AF8F8333858EB/image-size/medium?v=v2&amp;px=400" role="button" title="MS Outlook Email Settings.jpg" alt="MS Outlook Email Settings.jpg" /></span></P> Wed, 15 Dec 2021 00:23:58 GMT https://community.bt.com/t5/Archive-Staging/Settings-for-Outlook-Webmail/m-p/2200908#M1258419 joe-porter 2021-12-15T00:23:58Z https://community.bt.com/t5/Archive-Staging/Settings-for-Outlook-Webmail/m-p/2200909#M1258420 <P>You need to remove the numbers from your server settings.</P> <P>The correct settings are here.</P> <P><A href="https://www.bt.com/help/email/manage-email-account/manual-settings/what-are-the-settings-for-outgoing-and-incoming-bt-email-servers" target="_blank">What are the settings for outgoing and incoming BT Email servers? | BT Help</A></P> Wed, 15 Dec 2021 00:31:51 GMT https://community.bt.com/t5/Archive-Staging/Settings-for-Outlook-Webmail/m-p/2200909#M1258420 gg30340 2021-12-15T00:31:51Z https://community.bt.com/t5/Archive-Staging/Settings-for-Outlook-Webmail/m-p/2200910#M1258421 I tried that. It didn't work. There are no separate boxes in which to enter the port numbers. Wed, 15 Dec 2021 00:37:14 GMT https://community.bt.com/t5/Archive-Staging/Settings-for-Outlook-Webmail/m-p/2200910#M1258421 joe-porter 2021-12-15T00:37:14Z https://community.bt.com/t5/Archive-Staging/Settings-for-Outlook-Webmail/m-p/2200920#M1258422 <P>Try mail.btinternet.com:993 for incoming and mail.btinternet.com:465 for outgoing</P> Wed, 15 Dec 2021 07:18:36 GMT https://community.bt.com/t5/Archive-Staging/Settings-for-Outlook-Webmail/m-p/2200920#M1258422 licquorice 2021-12-15T07:18:36Z https://community.bt.com/t5/Archive-Staging/Settings-for-Outlook-Webmail/m-p/2200962#M1258423 <P>I tried that several times. When I save the settings, they automatically update to those depicted in the image I uploaded.</P> Wed, 15 Dec 2021 10:23:28 GMT https://community.bt.com/t5/Archive-Staging/Settings-for-Outlook-Webmail/m-p/2200962#M1258423 joe-porter 2021-12-15T10:23:28Z