https://community.bt.com/t5/Archive-Staging/BT-Reward-Card/m-p/2186075#M1258770 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/294534">@GK_5062</a>&nbsp;</P> <P>Welcome and thanks for your post!</P> <P>I am sorry for the problems you're having claiming for your reward card.&nbsp;&nbsp;I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: <A href="https://community.bt.com/t5/notes/privatenotespage" target="_blank">Private messages</A></P> <P>Cheers,</P> <P>Robbie</P> Wed, 29 Sep 2021 15:54:54 GMT RobbieMac 2021-09-29T15:54:54Z https://community.bt.com/t5/Archive-Staging/BT-Reward-Card/m-p/2186011#M1258769 <P>I have just moved to BT but am having some difficulty claiming my reward card. I have used the relevant link I was sent but am unable to access my account to claim my reward.</P> Wed, 29 Sep 2021 11:16:20 GMT https://community.bt.com/t5/Archive-Staging/BT-Reward-Card/m-p/2186011#M1258769 GK_5062 2021-09-29T11:16:20Z https://community.bt.com/t5/Archive-Staging/BT-Reward-Card/m-p/2186075#M1258770 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/294534">@GK_5062</a>&nbsp;</P> <P>Welcome and thanks for your post!</P> <P>I am sorry for the problems you're having claiming for your reward card.&nbsp;&nbsp;I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: <A href="https://community.bt.com/t5/notes/privatenotespage" target="_blank">Private messages</A></P> <P>Cheers,</P> <P>Robbie</P> Wed, 29 Sep 2021 15:54:54 GMT https://community.bt.com/t5/Archive-Staging/BT-Reward-Card/m-p/2186075#M1258770 RobbieMac 2021-09-29T15:54:54Z