https://community.bt.com/t5/Archive-Staging/Wrong-Broadband-Delivery-Address/m-p/2186557#M1258845 <P>Hello there !!!</P><P>I am a customer since September 2020. This year, I moved to a new house &nbsp;and I asked my broadband to be moved to my new address.&nbsp;<BR />It seems that something went wrong and the flat number is missing. Therefore I have not received the BT Halo which was sent last Tuesday.&nbsp;<BR />Is it possible someone to add into the system my flat’s number?</P> Fri, 01 Oct 2021 20:31:15 GMT Mariaandrea 2021-10-01T20:31:15Z https://community.bt.com/t5/Archive-Staging/Wrong-Broadband-Delivery-Address/m-p/2186557#M1258845 <P>Hello there !!!</P><P>I am a customer since September 2020. This year, I moved to a new house &nbsp;and I asked my broadband to be moved to my new address.&nbsp;<BR />It seems that something went wrong and the flat number is missing. Therefore I have not received the BT Halo which was sent last Tuesday.&nbsp;<BR />Is it possible someone to add into the system my flat’s number?</P> Fri, 01 Oct 2021 20:31:15 GMT https://community.bt.com/t5/Archive-Staging/Wrong-Broadband-Delivery-Address/m-p/2186557#M1258845 Mariaandrea 2021-10-01T20:31:15Z https://community.bt.com/t5/Archive-Staging/Wrong-Broadband-Delivery-Address/m-p/2186558#M1258846 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/294643">@Mariaandrea</a>&nbsp;</P> <P>This is just a customer to customer help forum, everyone here, including myself, are just customers.</P> <P>The only BT Employees are the forum moderators.</P> <P>You would be better to call 0800 800 150 and see if they can help.</P> Fri, 01 Oct 2021 20:36:45 GMT https://community.bt.com/t5/Archive-Staging/Wrong-Broadband-Delivery-Address/m-p/2186558#M1258846 Keith_Beddoe 2021-10-01T20:36:45Z