MMS charges

mispeltyuoth — Tue, 05 Oct 2021 14:18:17 GMT

I was just checking my usage and noticed an 80p charge on my mobile bill. It turns out its for 2 x MMS messages sent on 25 September. I had no recollection of sending an MMS at any time so checked through my message history and found that it's related to a SMS I sent to 2 friends via the YourPhone app on a Windows 10 PC.

The message is text-only and contained 116 characters; is this classed as a MMS simply because it has two recipients?

If so, it's a con as there was no 'media' (e.g., photo/video/emoji, etc.) of any kind involved. I know there are settings in Android that affect how multi-recipient messages are sent but mine is set to SMS. Does BT somehow override this?

When I have time I'll call Billing but I wondered if anyone else has come across this?

OK - I found this - https://www.bt.com/help/account-and-billing/i-m-being-charged-for-texts-when-i-thought-they-were-included-in - which explains the charges; just a shame we have to search the internet to find what we may get charged for!

Re: MMS charges

johniow — Tue, 05 Oct 2021 14:32:19 GMT

Funny you should say that. I've just posted in
Unexplained-MMS-charges-fraud
because I've had four MMS charges to +10020250100 that didn't seem to relate to multiple recipients or media. It has been suggested that emojis count as media/pictures but that's an unknown for me.
As far as multiple recipients are concerned, this is a feature of iMessage, and not SMS. AFAIK it will not be charged if all the recipients are iPhone users, but will if iMessage falls back so good old SMS. But I wait to be corrected on this.

Incidentally, try looking up +10020250100 on some of the "who called me sites" - interesting.

BTW, I've recently updated to iOS 15.1 - has that reset some defaults I wonder?
PS - I've just seen your update. Only one of my texts had a "non-standard" emoji, but but both were <160 characters.

This topic

MMS charges

Re: MMS charges