https://community.bt.com/t5/Archive-Staging/BT-Infinity-Activation-Fee/m-p/2189832#M1259226 <P>I signed up for BT Infinity with a deal that included no activation fee and a rewards card. I have the order confirmation clearly stating that there was £0.00 activation fee. I've just received my first bill and it includes £49.99 activation fee. Can I ask why this has now been charged?</P> Tue, 19 Oct 2021 20:54:48 GMT toffeepoppet 2021-10-19T20:54:48Z https://community.bt.com/t5/Archive-Staging/BT-Infinity-Activation-Fee/m-p/2189832#M1259226 <P>I signed up for BT Infinity with a deal that included no activation fee and a rewards card. I have the order confirmation clearly stating that there was £0.00 activation fee. I've just received my first bill and it includes £49.99 activation fee. Can I ask why this has now been charged?</P> Tue, 19 Oct 2021 20:54:48 GMT https://community.bt.com/t5/Archive-Staging/BT-Infinity-Activation-Fee/m-p/2189832#M1259226 toffeepoppet 2021-10-19T20:54:48Z https://community.bt.com/t5/Archive-Staging/BT-Infinity-Activation-Fee/m-p/2189840#M1259227 <P>Phone CS ON 150 and ask</P> Tue, 19 Oct 2021 21:30:48 GMT https://community.bt.com/t5/Archive-Staging/BT-Infinity-Activation-Fee/m-p/2189840#M1259227 imjolly 2021-10-19T21:30:48Z