This topic

Can I stop my landline but keep broadband?

Katy111 — Wed, 03 Nov 2021 17:27:10 GMT

I don't want my landline any more , don't use it and just have mobile with BT but also broadband, if I stop my landline will my broadband contract still continue ok?

Re: Can I stop my landline but keep broadband?

Keith_Beddoe — Wed, 03 Nov 2021 17:36:02 GMT

@Katy111

If you stop your landline then your broadband will also be ceased and would be treated as a contract termination, and could involve cancellation charges.

The cost of the landline connection is included in the broadband cost, so there would not be any saving.

Broadband needs some form of physical connection to deliver it.

Re: Can I stop my landline but keep broadband?

imjolly — Wed, 03 Nov 2021 17:34:57 GMT

You must keep your landline and pay line rental as you need the line for broadband. You can stop a call package so you cannot make or receive calls. You would need a new contract

Re: Can I stop my landline but keep broadband?

licquorice — Wed, 03 Nov 2021 18:07:10 GMT

As far as I'm aware, a saving of £5/m can be made by having broadband only with no telephony package, known as SOGEA.

Re: Can I stop my landline but keep broadband?

-Richie- — Wed, 03 Nov 2021 21:21:17 GMT

@licquoricewrote:
As far as I'm aware, a saving of £5/m can be made by having broadband only with no telephony package, known as SOGEA.

Depends on what package the OP has, the saving is on the calling plan, the cost of the calling plan is the saving, some existing customers have PAYG free, in which case there's no saving to be made.

Re: Can I stop my landline but keep broadband?

cityangel — Tue, 03 May 2022 13:13:14 GMT

Surely there would be a saving of over £220 a year for the line rental which some people pay upfront ?

Re: Can I stop my landline but keep broadband?

Keith_Beddoe — Tue, 03 May 2022 13:23:09 GMT

@cityangel

You still have to pay line rental for the broadband connection.

Re: Can I stop my landline but keep broadband?

gg30340 — Tue, 03 May 2022 13:38:11 GMT

When BT talk about "Landline" what they are referring to is a landline phone. You still need a "landline" of some description whether it is copper or fibre in order to receive broadband and as such you pay for that albeit it is included in the price of your broadband rather than being shown as a separate cost.

Re: Can I stop my landline but keep broadband?

cityangel — Tue, 03 May 2022 13:53:36 GMT

So if people don't ever use their landlines because they have 2 mobiles in their home there's no savings to be made?

Re: Can I stop my landline but keep broadband?

gg30340 — Tue, 03 May 2022 13:55:30 GMT

See message 4 and 5

Re: Can I stop my landline but keep broadband?

licquorice — Tue, 03 May 2022 16:36:44 GMT

@cityangel wrote:

So if people don't ever use their landlines because they have 2 mobiles in their home there's no savings to be made?

You are confusing the term 'Landline' meaning telephone capability and 'Line Rental' meaning payment for the physical medium (copper or fibre) to deliver the broadband and telephony services. Obviously broadband doesn't arrive by magic.

Re: Can I stop my landline but keep broadband?

iniltous — Tue, 03 May 2022 17:19:22 GMT

As already stated, you can get a standalone broadband service , it has no telephony with it , so no phone number , no incoming or outgoing calls are possible …the list price for this is £5 per month less than the same broadband with a phone number and the ability to make and receive calls….hopefully no one these days is daft enough to think if line and broadband is £30 a month and ‘line rental’ is £20, then broadband on its own should only be £10, it doesn’t work like that.