https://community.bt.com/t5/Archive-Staging/New-build-not-line-yet/m-p/2192642#M1259579 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/295890">@Academy1964</a>&nbsp;</P> <P>Is this a direct fibre (FTTP) order? If so, had the Openreach optical modem already been fitted.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Capture.JPG"><img src="https://community.bt.com/skins/images/C8E3DCF0F5D2F7DCFC268DE2DCC5CFC3/responsive_peak/images/image_not_found.png" alt="Capture.JPG" /></span></P> Wed, 03 Nov 2021 19:30:03 GMT Keith_Beddoe 2021-11-03T19:30:03Z https://community.bt.com/t5/Archive-Staging/New-build-not-line-yet/m-p/2192629#M1259578 <P>Been trying to get my BB on since 22nd October. Been on the phone for many hours.</P><P>Been told should be on in next 24 hours 4 times. Still solid orange light.</P><P>After speaking with another advisor was told my FBB is stuck in Openreach Wholesale.</P><P>Order Been cleared by OP &amp; BT but until ORWS finds the order no Internet will happen. Could take any 48 hours.</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 03 Nov 2021 18:47:14 GMT https://community.bt.com/t5/Archive-Staging/New-build-not-line-yet/m-p/2192629#M1259578 Academy1964 2021-11-03T18:47:14Z https://community.bt.com/t5/Archive-Staging/New-build-not-line-yet/m-p/2192642#M1259579 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/295890">@Academy1964</a>&nbsp;</P> <P>Is this a direct fibre (FTTP) order? If so, had the Openreach optical modem already been fitted.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Capture.JPG"><img src="https://community.bt.com/skins/images/C8E3DCF0F5D2F7DCFC268DE2DCC5CFC3/responsive_peak/images/image_not_found.png" alt="Capture.JPG" /></span></P> Wed, 03 Nov 2021 19:30:03 GMT https://community.bt.com/t5/Archive-Staging/New-build-not-line-yet/m-p/2192642#M1259579 Keith_Beddoe 2021-11-03T19:30:03Z