This topic

Refer a friend

djalkemyuk — Fri, 05 Nov 2021 11:51:19 GMT

I've been trying all morning to refer a friend. There's literally no option to do this. Every time I click on the link it tells me to, it reloads the same page. I rang BT and the operator had no idea. What nonsense.

Re: Refer a friend

NeilO — Fri, 05 Nov 2021 12:33:02 GMT

Hi @djalkemyuk Thanks for posting, I'm so sorry about that. I've just tried myself and can see exactly what you mean. I'll try to find the person responsible for the refer a friend webpage so this can be fixed.

Thanks

Neil

Re: Refer a friend

djalkemyuk — Fri, 05 Nov 2021 12:57:22 GMT

Thank you, I'll wait it out until I hear back from you, thanks again.

Refer a Friend

Brand1068 — Sun, 07 Nov 2021 19:43:18 GMT

Is this still running ?

I can find the page in my account - but when i click on the limk to register a friend it just takes me back to the same page again in a loop.

Anyone able to help getting a referal link ?

Chris

Re: Refer a Friend

djalkemyuk — Mon, 08 Nov 2021 08:56:58 GMT

It's still in a loop lol. I rang BT 3-4 times and they just said they don't know what to do and for me to try in a few days. My friend went with Virgin instead as the customer service was that bad, it put him off going with BT. What an absolute shocking thing for a huge company like BT to not be able to fix. I mean, I update and monitor my own website and something like this would take me 10 minutes max to fix LOL. Also, if you Google the refer a friend offer, there's sooooo many people complaining that they haven't received their vouchers after months and months. I wouldn't waste your time. I've had other problems with BT, mainly problems with the app. As soon as Virgin is available in my area, I'll be switching to them.

Re: Refer a friend

lisa5913 — Wed, 17 Nov 2021 11:21:21 GMT

HI, do you know when this will be working again as my friend is due to move in the next 2 weeks.

Thanks

Re: Refer a friend

Infini — Wed, 17 Nov 2021 20:03:01 GMT

They are removing the referral system seemingly? 😞