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Leaving BT Broadband / Switching Provider

b_bez — Tue, 09 Nov 2021 16:55:05 GMT

Hi, so I'm out of contract with BT and been charged £42 a month for Broadband. Checked the deals with only 24 month contract and no cheaper so I'm looking at switching provider as I'm being offered an 18 month contract and £21 a month.

Question is, BT have emailed wanting next months payment, due on 19th November of £42 and it takes 2 weeks to switch. How does this work? Do I just pay BT the £42 and switch anyway them get refunded the balance for 2 weeks unused Broadband? Any ideas, thanks in advance..

Re: Leaving BT Broadband / Switching Provider

licquorice — Tue, 09 Nov 2021 17:03:07 GMT

Just place an order with your new provider and everything will be taken care of. Do no stop any payments, any overpayment to BT will be refunded.

Re: Leaving BT Broadband / Switching Provider

b_bez — Tue, 09 Nov 2021 17:10:13 GMT

great stuff, thanks for the reply ;