Remove a name on bill

Bush161 — Thu, 11 Nov 2021 08:42:31 GMT

Over 2 yrs since my sisters name was on my bill but then she died and I moved address I informed bt and they said they would remove her name , but its still on

Re: Remove a name on bill

RobbieMac — Thu, 11 Nov 2021 09:22:38 GMT

Hi @Bush161

Welcome and thanks for your post!

I am really sorry for your loss. I understand that you requested for your Sister's name to be removed from your account when she passed away. I am sorry that wasn't done. We can pick this up and update from here.

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

This topic

Remove a name on bill

Re: Remove a name on bill