https://community.bt.com/t5/Archive-Staging/New-account-not-showing-in-my-bt/m-p/2194859#M1259706 <P>Can't see settings in options, do get this when i work through on the website.</P><P>1st shows same account twice, 2nd new account but only once.</P><P>Assuming the new account not fully updated yet as Can't see usage as well</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20211115-160333_Samsung Internet.jpg" style="width: 1440px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/75172iFEEBA7A166CFD16E/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20211115-160333_Samsung Internet.jpg" alt="Screenshot_20211115-160333_Samsung Internet.jpg" /></span></P><P> </P> Mon, 15 Nov 2021 16:17:53 GMT lbj 2021-11-15T16:17:53Z https://community.bt.com/t5/Archive-Staging/New-account-not-showing-in-my-bt/m-p/2194688#M1259704 <P>Hi, have taken out a new service with bt but its not showing in my bt app.</P><P>Only showing old one from two years ago, need to log in to enable bt wifi&nbsp; settings.&nbsp;</P><P>Bt Wifi &amp; Bt Wifi-X showing but unable to log into them and cannot change settings for them on my modern.&nbsp;</P><P>Service has been active since Wednesday.&nbsp;</P> Sun, 14 Nov 2021 19:14:48 GMT https://community.bt.com/t5/Archive-Staging/New-account-not-showing-in-my-bt/m-p/2194688#M1259704 lbj 2021-11-14T19:14:48Z https://community.bt.com/t5/Archive-Staging/New-account-not-showing-in-my-bt/m-p/2194691#M1259705 <P>Have you added your new account to your MyBT.</P> <P><A href="https://www.bt.com/help/bt-sport/adding-an-account-on-my-bt" target="_blank">Adding an account on My BT | BT Help</A></P> <P><A href="https://www.bt.com/help/account-and-billing/how-to-use-the-my-bt-app" target="_blank">How to use the My BT App | BT Help</A></P> <P>BTWifi is active by default. You do not need to activate it but you do need to have a BTID that is associated with your broadband account.</P> <P>&nbsp;</P> <P>&nbsp;</P> Sun, 14 Nov 2021 19:36:12 GMT https://community.bt.com/t5/Archive-Staging/New-account-not-showing-in-my-bt/m-p/2194691#M1259705 gg30340 2021-11-14T19:36:12Z https://community.bt.com/t5/Archive-Staging/New-account-not-showing-in-my-bt/m-p/2194859#M1259706 <P>Can't see settings in options, do get this when i work through on the website.</P><P>1st shows same account twice, 2nd new account but only once.</P><P>Assuming the new account not fully updated yet as Can't see usage as well</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20211115-160333_Samsung Internet.jpg" style="width: 1440px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/75172iFEEBA7A166CFD16E/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20211115-160333_Samsung Internet.jpg" alt="Screenshot_20211115-160333_Samsung Internet.jpg" /></span></P><P> </P> Mon, 15 Nov 2021 16:17:53 GMT https://community.bt.com/t5/Archive-Staging/New-account-not-showing-in-my-bt/m-p/2194859#M1259706 lbj 2021-11-15T16:17:53Z