https://community.bt.com/t5/Archive-Staging/Missing-Reward-Card/m-p/2195515#M1259823 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/296390">@ExilevRandall</a>&nbsp;</P> <P>Welcome to the BT Community and thanks for your post!</P> <P>I am sorry for the problems claiming for your reward card.&nbsp;&nbsp;I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: <A href="https://community.bt.com/t5/notes/privatenotespage" target="_blank">Private messages</A></P> <P>Cheers,</P> <P>Robbie</P> Thu, 18 Nov 2021 14:14:20 GMT RobbieMac 2021-11-18T14:14:20Z https://community.bt.com/t5/Archive-Staging/Missing-Reward-Card/m-p/2195496#M1259822 <P><SPAN>I recently purchased BT Fibre 2 broadband package (through the BT Website), and have not had anything back yet about the reward card. I have gone to claim it and it's showing as no available rewards.&nbsp;</SPAN></P> Thu, 18 Nov 2021 12:58:19 GMT https://community.bt.com/t5/Archive-Staging/Missing-Reward-Card/m-p/2195496#M1259822 ExilevRandall 2021-11-18T12:58:19Z https://community.bt.com/t5/Archive-Staging/Missing-Reward-Card/m-p/2195515#M1259823 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/296390">@ExilevRandall</a>&nbsp;</P> <P>Welcome to the BT Community and thanks for your post!</P> <P>I am sorry for the problems claiming for your reward card.&nbsp;&nbsp;I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: <A href="https://community.bt.com/t5/notes/privatenotespage" target="_blank">Private messages</A></P> <P>Cheers,</P> <P>Robbie</P> Thu, 18 Nov 2021 14:14:20 GMT https://community.bt.com/t5/Archive-Staging/Missing-Reward-Card/m-p/2195515#M1259823 RobbieMac 2021-11-18T14:14:20Z