https://community.bt.com/t5/Archive-Staging/Can-t-login-to-myBT/m-p/2195751#M1259851 <P>Have you tried using your old log on user details and password?</P> <P>Have you called BT 0800.800.150 to see if they can assist?</P> Fri, 19 Nov 2021 15:27:36 GMT gg30340 2021-11-19T15:27:36Z https://community.bt.com/t5/Archive-Staging/Can-t-login-to-myBT/m-p/2195729#M1259850 <P><SPAN class="">Hi Guys.</SPAN></P><P><SPAN class="">I can't login to myBT to pay my bill, because I've changed my email since I last logged in.</SPAN></P><P>&nbsp;</P> Fri, 19 Nov 2021 14:29:43 GMT https://community.bt.com/t5/Archive-Staging/Can-t-login-to-myBT/m-p/2195729#M1259850 gort1 2021-11-19T14:29:43Z https://community.bt.com/t5/Archive-Staging/Can-t-login-to-myBT/m-p/2195751#M1259851 <P>Have you tried using your old log on user details and password?</P> <P>Have you called BT 0800.800.150 to see if they can assist?</P> Fri, 19 Nov 2021 15:27:36 GMT https://community.bt.com/t5/Archive-Staging/Can-t-login-to-myBT/m-p/2195751#M1259851 gg30340 2021-11-19T15:27:36Z https://community.bt.com/t5/Archive-Staging/Can-t-login-to-myBT/m-p/2195767#M1259852 <P>I've tried using my old details and my BT account number... still no joy</P> Fri, 19 Nov 2021 16:33:09 GMT https://community.bt.com/t5/Archive-Staging/Can-t-login-to-myBT/m-p/2195767#M1259852 gort1 2021-11-19T16:33:09Z https://community.bt.com/t5/Archive-Staging/Can-t-login-to-myBT/m-p/2195770#M1259853 <P>Also tried to ring up 0800 800 150, but no answers the phone</P> Fri, 19 Nov 2021 16:37:55 GMT https://community.bt.com/t5/Archive-Staging/Can-t-login-to-myBT/m-p/2195770#M1259853 gort1 2021-11-19T16:37:55Z https://community.bt.com/t5/Archive-Staging/Can-t-login-to-myBT/m-p/2195771#M1259854 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/295990">@gort1</a>, sorry you can't access your MyBT to pay the bill. Try <A href="https://www.bt.com/help/account-and-billing/payments--bills-and-charges/how-do-i-pay-my-bill-/how-can-i-pay-my-bt-bill-" target="_self">Pay Your Bill Online</A> and look at the section to <A href="https://my.bt.com/s/apps/appsbills/index.html#/logoutmakepaymentindex" target="_self">make a payment without a BTID</A> and see how you get on.</P> <P>cheers</P> <P>John</P> Fri, 19 Nov 2021 16:41:04 GMT https://community.bt.com/t5/Archive-Staging/Can-t-login-to-myBT/m-p/2195771#M1259854 JohnC2 2021-11-19T16:41:04Z