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BT default on credit file

paulfagan — Mon, 13 Dec 2021 11:06:39 GMT

I have a BT default on my credit file from 4 years ago that I don't recall. It is really affecting my credit score and I need to address it ASAP. How do I get this removed?

Re: BT default on credit file

Keith_Beddoe — Mon, 13 Dec 2021 11:14:21 GMT

Answered by moderator.

Re: BT default on credit file

DavidM — Mon, 13 Dec 2021 11:13:36 GMT

Hi @paulfagan and welcome to our community.

Sorry you're having problems with your credit file. The first thing you need to do is raise a dispute with either Equifax or Experian, depending on who the debt is with. You can do that at

Online at www.equifax.co.uk/ask
Call 0800 014 2955
Address – Equifax Ltd
- Customer Service Centre
- PO Box 10036
- Leicester
- LE3 4FS

Online at www.experian.co.uk
Call 0344 481 8000
Address - Experian Headquarters Talbot House
- Talbot Street
- Nottingham
- N80 1TH

They'll then liaise with BT for you.

Cheers

David

You beat me to it @Keith_Beddoe 😉

Re: BT default on credit file

Keith_Beddoe — Mon, 13 Dec 2021 11:48:25 GMT

@DavidM wrote:

You beat me to it @Keith_Beddoe 😉

But your reply was more comprehensive, so I deleted mine. But will keep a copy of your post for future reference.