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Terrible bandwidth

fusva — Fri, 07 Apr 2023 09:47:36 GMT

My new broadband has terrible bandwidth (2MB/s download speed) Is there anything I can do about this?

Re: Terrible bandwidth

jac_95 — Fri, 07 Apr 2023 09:50:04 GMT

What does it say for your address/line: www.broadbandchecker.btwholesale.com

Post the results here but excluded your address or phone number

Re: Terrible bandwidth

fusva — Fri, 07 Apr 2023 09:59:53 GMT

ADSL Products Downstream Line Rate (Mb) Upstream Line Rate Downstream ADSL Availability Date Left in JumperWB ADSL 2+WBC ADSL2+ Annex MADSL Rate

Up to 7.5	--	4.5 to 13.5	Available	--
Up to 7.5	Up to 1	4.5 to 13.5	Available	--
Up to 5.5	--	5 to 8	Available	--
2	--	--	Available	--
2	--	--	Available	--

SOADSL Products Downstream Line Rate (Mbps) Upstream Line Rate (Mb) Downstream WBC SOADSL Availability Date Left in JSOADSL 2+SOADSL Fixed Rate

Up to 7.5	--	4.5 to 13.5	--	--
Up to 5.5	--	4.5 to 13.5	--	--
Up to 2	--	5 to 8	--	--

Observed Speeds ADSLMax Observed Downstream SpeedMax Observed Upstream SpeedObserved Date

19.36

1.17

2023-04-07

Other Offerings Availability Date Multicast

Available

Premise Environment S Test Date

Exchange Product Restrictions Restriction

FTTP is not available.

Re: Terrible bandwidth

imjolly — Fri, 07 Apr 2023 10:03:59 GMT

you currently have a connection speed of 19.36mb which is very good for your line with estimated speed of only 13.5mb there is no fibre connections available to you currently

Re: Terrible bandwidth

jac_95 — Fri, 07 Apr 2023 10:16:11 GMT

Also to add to @imjolly's response when you say 2MB/s I'm assuming you are referring to data transfer rate which is usually shown as Megabytes per second not Mbps (Megabits per second) which is used by speed tests.

2MB/s is equal to 16Mbps

Re: Terrible bandwidth

iniltous — Fri, 07 Apr 2023 10:55:19 GMT

To add , as well as 2MB , being approximately 16Mb ( the capital B does make a difference ) if the stats posted are for your phone number , it shows an ADSL Max observed speed of 19Mb on 7-4-23 which for exchange based ADSL is excellent, you must live really close to the exchange , there is a reasonable chance that the reason why FTTC isn’t available to your address , is because your address is ‘E/O’ , the cable is direct from the exchange not via a cabinet, and ( obviously ) fibre to the cabinet FTTC needs a cabinet .