This topic

Openreach line has incorrect postcode

mmmmdg — Tue, 08 Aug 2023 12:36:24 GMT

I am having issues with changing my postcode with open reach. They have an incorrect postcode registered. Anyone know where to go?

Thanks,

Keith_Beddoe — Tue, 08 Aug 2023 12:41:47 GMT

Welcome to this user forum for BT Retail phone and broadband customers.

Who provides your phone and broadband service?

mmmmdg — Tue, 08 Aug 2023 13:06:42 GMT

Thanks for the welcome. Its Sky

imjolly — Tue, 08 Aug 2023 13:15:31 GMT

then you need to contact sky and ask them to raise an ORDI with openreach to correct your address

Keith_Beddoe — Tue, 08 Aug 2023 13:30:40 GMT

Only your existing provider can request a change.