This topic

Question to staff/mods

AngryNetworking — Wed, 09 Aug 2023 12:57:48 GMT

hello staff / moderators

Is it possible to get interleave turned off and DSL mode set to :FAST PATH through forums ?

ive seen in other posts that staff / mods have altered a customers line settings through forums which is very very usefull as the broadband phone team have no clue and cant even send a engineer out to do it unless there is a actual fault on the line . [ plus engineers hate coming out to tweak line settings when they know ISPS can do it from there side ]

Re: Question to staff/mods

DanielS — Wed, 09 Aug 2023 13:17:44 GMT

Hello @AngryNetworking,

Personally, I have done this countless times in the past. It has been a right while since I've had to do one but the process is still the same.

There could be a block in place from doing it but if there's a way to do it, I will find out.

I'm going to send you a private message so we can have a conversation about all of this and do our best to guide you.

Thank you

DanielS

Re: Question to staff/mods

AngryNetworking — Wed, 09 Aug 2023 15:10:15 GMT

i sent you over a private message