https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/A-set-of-files-repeatedly-fails-to-upload-to-BT-Cloud-via/m-p/2226876#M47287 <P>Hello, I use BT Cloud as a location for my disaster recovery backups. I upload these through Google Chrome using btcloud.bt.com.</P><P>I frequently have issues where after uploading, the "uploading" dialog shows files in red and they must be manually re-attempted. However, when re-attempting, it tends to work.</P><P>In the last couple of days, I've found an unusual problem, where a set of four specific files continually fails to upload. Some other files are still uploading fine - that is, occasional failures but a manual re-attempt tends to work.</P><P>These four in particular always result in an error, and as there is no specific message given, I have no idea what is wrong. It seems BT Cloud is rejecting them for some reason.</P><P>BT Cloud has no reason to reject them - these are encrypted multipart archives, it has no idea what is in them, so this is a perplexing issue. Have I encountered some sort of usage limit, bandwidth wise? I have more than enough free space.</P><P>I don't want the app - I prefer to use the website.</P><P>I hope that someone from BT can help me to resolve this. Thanks for reading!</P> Tue, 12 Apr 2022 23:10:52 GMT Liam2349 2022-04-12T23:10:52Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/A-set-of-files-repeatedly-fails-to-upload-to-BT-Cloud-via/m-p/2226876#M47287 <P>Hello, I use BT Cloud as a location for my disaster recovery backups. I upload these through Google Chrome using btcloud.bt.com.</P><P>I frequently have issues where after uploading, the "uploading" dialog shows files in red and they must be manually re-attempted. However, when re-attempting, it tends to work.</P><P>In the last couple of days, I've found an unusual problem, where a set of four specific files continually fails to upload. Some other files are still uploading fine - that is, occasional failures but a manual re-attempt tends to work.</P><P>These four in particular always result in an error, and as there is no specific message given, I have no idea what is wrong. It seems BT Cloud is rejecting them for some reason.</P><P>BT Cloud has no reason to reject them - these are encrypted multipart archives, it has no idea what is in them, so this is a perplexing issue. Have I encountered some sort of usage limit, bandwidth wise? I have more than enough free space.</P><P>I don't want the app - I prefer to use the website.</P><P>I hope that someone from BT can help me to resolve this. Thanks for reading!</P> Tue, 12 Apr 2022 23:10:52 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/A-set-of-files-repeatedly-fails-to-upload-to-BT-Cloud-via/m-p/2226876#M47287 Liam2349 2022-04-12T23:10:52Z