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Android My BT App Check WiFi Signal

VeteranISPUser — Tue, 03 May 2022 09:12:53 GMT

I have noticed that there appears to be a problem with the Android My BT App 8.29.4 Check my WiFi Signal on a Samsung Tab S8 Ultra.

I am connected to a very strong signal (5 GHz) but the My BT App is showing that it is very weak!

Check WiFi signal result

Tab S8 Ultra Connection is Strong full bars.

Independent App showing that the connection should be Strong displayed on the My BT App Check my WiFi.

Re: Android My BT App Check WiFi Signal

cjm06 — Sat, 07 May 2022 22:01:46 GMT

I’m seeing exactly the same result from that version of the Android MyBT app on a Google Pixel 3A.
The Android 12 “network details” screen shows the signal strength as “excellent” and I haven’t noticed any problems with the Wi-Fi connection at all. Just to make sure I ran a speed test over Wi-Fi from the phone, and got a result that was consistent with the normal speed of my broadband connection.

So there would appear to be some problem either with the way that the MyBT app is performing the check, or in how it is reporting the result.

Re: Android My BT App Check WiFi Signal

VeteranISPUser — Fri, 20 May 2022 09:51:16 GMT

I updated the My BT App to 8.30.2. Unfortunately it still has the same bug 😂 and the result is the same.

Re: Android My BT App Check WiFi Signal

cjm06 — Fri, 20 May 2022 12:08:10 GMT

Yes, same here. Out of interest I loaded the MyBT App 8.30.2 onto an iOS device to see what that said. Whereas the android app says that the Wi-Fi signal is “poor”, the iOS app in the exact same location says “excellent”. So it seems to be bug in the android version only.

If I get a chance later I might have a look to see if there’s any way of reporting bug in the app.

Re: Android My BT App Check WiFi Signal

VeteranISPUser — Fri, 20 May 2022 12:15:47 GMT

Hi @cjm06 Yes, on my iPad Pro the My BT App has always shown Excellent. I have tried some bug reporting routes and they always direct you back to this Community (which is ignored).

Re: Android My BT App Check WiFi Signal

TheRealJohn — Fri, 17 Feb 2023 12:03:58 GMT

Apologies for resurrecting this after such a while, but I'm getting the exact same issue with my Pixel 6a. I've tried all the usual but with no success.

Was this problem ever resolved?

Thanks.

Re: Android My BT App Check WiFi Signal

NigDKelly — Sat, 24 Feb 2024 13:25:34 GMT

Still have the same issue here on samsung note10, note9 yest Samsung a8 tablet reports excellent signal