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Wi fi hotspot

Trev11 — Tue, 17 May 2022 07:39:03 GMT

Hi does anyone have any idea why my iPhone will not connect to bt hotspots

I installed the connection profile and went into phone settings like it said and installed it then it said done

yet in my settings on iPhone on vpn and device management it says geo trust certificate expired on may 22nd and in the profile it says not verified but I installed it and followed all instructions and it said done , any help would be appreciated as my won’t connect to hotspots

Re: Wi fi hotspot

gg30340 — Tue, 17 May 2022 08:10:59 GMT

See link about how to use the BTWifi app.

Getting started with the BT Wi-fi app | BT Help

You do not need to use the app. You can connect by connecting to the BTWifi signal then opening a web browser at the BTWifi landing page. Click on the "Log on now" and select the option BT Broadband and enter you details there.

See link and in particular the "How to log onto BTWifi hotspot"

Get wireless Internet | Find wi-fi hotspots | BT Wi-Fi (btwifi.co.uk)

Even if you want to use the app rather than a web browser it might be worth trying that way to ensure that you are registered to use BTWifi.

Re: Wi fi hotspot

Trev11 — Tue, 17 May 2022 08:32:39 GMT

Thank you

Re: Wi fi hotspot

Chrisnjodie — Thu, 19 May 2022 02:02:39 GMT

Is it a persistent error message and an iPhone by any chance

if so it’s a privacy setting

go to network settings and turn off the hide my identity type settings

Re: Wi fi hotspot

Trev11 — Thu, 19 May 2022 05:27:11 GMT

Yes it is 🤔

Re: Wi fi hotspot

Chrisnjodie — Thu, 19 May 2022 07:33:52 GMT

try turning these controls off apple doesn’t like it but I never got the message again and I connect every time I’m out

Re: Wi fi hotspot

Trev11 — Thu, 19 May 2022 08:42:58 GMT

Thank you I’ll give it a try