https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Can-t-access-music-or-files-in-BT-cloud/m-p/2236540#M47686 <P>I am using BT Cloud on an iPhone XS</P><P>Whilst it will let me look at photos and also upload photos it will not let me look at anything else. <SPAN>If I try to look at anything else the app just freezes and the only option is to close it completely. (It won’t even let me select files or music).</SPAN></P><P>I am using the latest version of BT Cloud as far as I’m aware and also on the latest version of Apple software. Having a back up that you can’t actually access seems a little bit pointless… Can anyone help please?</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 14 Jun 2022 09:06:53 GMT fcold1ed 2022-06-14T09:06:53Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Can-t-access-music-or-files-in-BT-cloud/m-p/2236540#M47686 <P>I am using BT Cloud on an iPhone XS</P><P>Whilst it will let me look at photos and also upload photos it will not let me look at anything else. <SPAN>If I try to look at anything else the app just freezes and the only option is to close it completely. (It won’t even let me select files or music).</SPAN></P><P>I am using the latest version of BT Cloud as far as I’m aware and also on the latest version of Apple software. Having a back up that you can’t actually access seems a little bit pointless… Can anyone help please?</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 14 Jun 2022 09:06:53 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Can-t-access-music-or-files-in-BT-cloud/m-p/2236540#M47686 fcold1ed 2022-06-14T09:06:53Z