https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/MY-BT-App-Error/m-p/2237315#M47725 <P>There is currently a broadband fault in my area, the My BT app knows about it and I can check the status of the fault</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="InkedScreenshot_20220620-062626_My BT.jpg" style="width: 452px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/77802i871DBE0C9E6B53C8/image-size/large?v=v2&amp;px=999" role="button" title="InkedScreenshot_20220620-062626_My BT.jpg" alt="InkedScreenshot_20220620-062626_My BT.jpg" /></span></P><P>&nbsp;</P><P>Helpfully as soon as I click on the "Check my service" the app closes&nbsp;<span class="lia-unicode-emoji" title=":thinking_face:">🤔</span></P> Mon, 20 Jun 2022 09:16:29 GMT gibbylinks 2022-06-20T09:16:29Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/MY-BT-App-Error/m-p/2237315#M47725 <P>There is currently a broadband fault in my area, the My BT app knows about it and I can check the status of the fault</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="InkedScreenshot_20220620-062626_My BT.jpg" style="width: 452px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/77802i871DBE0C9E6B53C8/image-size/large?v=v2&amp;px=999" role="button" title="InkedScreenshot_20220620-062626_My BT.jpg" alt="InkedScreenshot_20220620-062626_My BT.jpg" /></span></P><P>&nbsp;</P><P>Helpfully as soon as I click on the "Check my service" the app closes&nbsp;<span class="lia-unicode-emoji" title=":thinking_face:">🤔</span></P> Mon, 20 Jun 2022 09:16:29 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/MY-BT-App-Error/m-p/2237315#M47725 gibbylinks 2022-06-20T09:16:29Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/MY-BT-App-Error/m-p/2237319#M47726 <P>Thanks for the report&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/227495">@gibbylinks</a>&nbsp;- it looks like the data isn't quite right, which is causing the app to crash.</P> <P>You can check the service status yourself on the web site:&nbsp;<A href="https://www.bt.com/help/check-service-status" target="_blank">BT Service Status | Check Broadband, Landline and TV | BT Help</A></P> Mon, 20 Jun 2022 09:54:05 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/MY-BT-App-Error/m-p/2237319#M47726 DarrenDev 2022-06-20T09:54:05Z