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BT Cloud...Restore to desktop computer

WorriedParent — Sun, 24 Jul 2022 12:14:17 GMT

Good afternoon,

Just having a "play" with my newly installed BT Cloud.

I've got file back up working (automatically) but when I do a test restore, the file is returned from the cloud to the Download section of my Win 10 computer.

This is not a problem for the odd single file as I can just move it back to its original position, but that's not too good if I'm restoring a lot of files.

Should I be able to restore a file from the cloud directly to its original position, or am I expecting too much?

Thanks in advance for any assistance.

Re: BT Cloud...Restore to desktop computer

Earthling — Sun, 24 Jul 2022 15:14:28 GMT

That's the way it is - downloads always go to the Downloads folder. You can select as many files as you want of course.

Re: BT Cloud...Restore to desktop computer

WorriedParent — Sun, 24 Jul 2022 16:07:30 GMT

That's a shame, Earthling, although I thought that might be the case, but forever hopeful...

Thanks again for all your assistance yesterday.

I've left a note in the pinned thread asking for a User Guide update.

Re: BT Cloud...Restore to desktop computer

Earthling — Sun, 24 Jul 2022 16:25:19 GMT

I guess that if you choose Sync rather than Backup then it possibly does put files in the original folder, but there would be a whole lot of other consequences I'd rather not know about, like losing previous versions for example. But this is supposition, I'm getting what I want from Backup.

Re: BT Cloud...Restore to desktop computer

GeoffSmith — Sun, 24 Jul 2022 16:57:35 GMT

@WorriedParentwrote:
Should I be able to restore a file from the cloud directly to its original position, or am I expecting too much?

A backed-up directory (with all its sub-directories) you can download to wherever you want.

Have a careful read of Selective Download in the UG, where admittedly it is incompletely described, and from message 6 at
https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/How-can-I-download-all-of-my-folders-on-BT-Cloud-storage-to-my/m-p/2222103

Best tried on a small test directory.

Re: BT Cloud...Restore to desktop computer

WorriedParent — Sun, 24 Jul 2022 17:00:10 GMT

Yes, I'm of the old school that says, if it's working, don't touch it, but an up-to-date User Guide might enable us to get the best out of the program.
Having spent a lot of time developing the latest version, I'm amazed the experts haven't gone the extra mile and told us how to use it!