https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Can-t-login-into-Norton-via-BT-account-despite-being-able-to-up/m-p/2244894#M47981 <P>Hi. I've used Norton Security and Norton Password Manager via my BT account for a while, but today it's started giving me a server error (see image) when trying to login to Norton using my BT account.</P><P>I can login to My BT account on bt.com just fine, but I've noticed in my BT account 'BT Web Protect' and 'Norton Password Manager' is showing as not being activated (despite I've been using the services already), and when I click on 'activate', it gives me a generic error message telling me to 'try again later'. I am the Account Holder so that's not the issue.</P><P>Can someone help please?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="TomDurnell_0-1659974687170.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/78284i0FC4EF526CF45905/image-size/medium?v=v2&amp;px=400" role="button" title="TomDurnell_0-1659974687170.png" alt="TomDurnell_0-1659974687170.png" /></span></P> Mon, 08 Aug 2022 16:14:41 GMT TomDurnell 2022-08-08T16:14:41Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Can-t-login-into-Norton-via-BT-account-despite-being-able-to-up/m-p/2244894#M47981 <P>Hi. I've used Norton Security and Norton Password Manager via my BT account for a while, but today it's started giving me a server error (see image) when trying to login to Norton using my BT account.</P><P>I can login to My BT account on bt.com just fine, but I've noticed in my BT account 'BT Web Protect' and 'Norton Password Manager' is showing as not being activated (despite I've been using the services already), and when I click on 'activate', it gives me a generic error message telling me to 'try again later'. I am the Account Holder so that's not the issue.</P><P>Can someone help please?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="TomDurnell_0-1659974687170.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/78284i0FC4EF526CF45905/image-size/medium?v=v2&amp;px=400" role="button" title="TomDurnell_0-1659974687170.png" alt="TomDurnell_0-1659974687170.png" /></span></P> Mon, 08 Aug 2022 16:14:41 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Can-t-login-into-Norton-via-BT-account-despite-being-able-to-up/m-p/2244894#M47981 TomDurnell 2022-08-08T16:14:41Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Can-t-login-into-Norton-via-BT-account-despite-being-able-to-up/m-p/2245018#M47982 <P>This issue corrected itself.</P> Tue, 09 Aug 2022 08:25:19 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Can-t-login-into-Norton-via-BT-account-despite-being-able-to-up/m-p/2245018#M47982 TomDurnell 2022-08-09T08:25:19Z