https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-not-activating/m-p/2247118#M48004 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/305979">@BarryMorgan794</a>, welcome to the forum and thanks for posting.</P> <P>Sorry that you can't access the Cloud service. If you're still experiencing this problem I've sent you a Private Message so you can get on touch with the Mod team and we'll raise this to the Cloud team for you.</P> <P>Cheers</P> <P>John</P> Fri, 19 Aug 2022 13:01:34 GMT JohnC2 2022-08-19T13:01:34Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-not-activating/m-p/2246916#M48000 <P>Hi, I am trying to access my BT Cloud space for the first time, using the instruction I manage to get to the page on the website where I click&nbsp; the "Activate" button. When I click it, the loading sequence appears but just goes back to the main dashboard screeen. When I check if it has been activated, it still shows "Activate" on the button and I cannot access the Cloud.</P><P>Any ideas, going by other posts is this something that needs fixed from BTs side?</P><P>&nbsp;</P> Thu, 18 Aug 2022 12:37:40 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-not-activating/m-p/2246916#M48000 BarryMorgan794 2022-08-18T12:37:40Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-not-activating/m-p/2247118#M48004 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/305979">@BarryMorgan794</a>, welcome to the forum and thanks for posting.</P> <P>Sorry that you can't access the Cloud service. If you're still experiencing this problem I've sent you a Private Message so you can get on touch with the Mod team and we'll raise this to the Cloud team for you.</P> <P>Cheers</P> <P>John</P> Fri, 19 Aug 2022 13:01:34 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Cloud-not-activating/m-p/2247118#M48004 JohnC2 2022-08-19T13:01:34Z