BT Cloud Phone - Outbound ports to enable on Firewall

Shefi — Wed, 19 Oct 2022 10:04:17 GMT

Hello,

I tried enabling following ports on our firewall as per this KB (https://support.btcloudphone.bt.com/articles/RC_Knowledge_Article/8132?retURL=%2Fapex%2FSupportPortalSearch%3Fc%3D&k=firewall+settings&action=SearchAnswer&sortBy=&popup=false&Title=Secure+Voice+and+SIP+over+TCP😞

BT Cloud Phone Meetings signaling	SIP/TCP	N/A	8801, 8802
BT Cloud Phone Meetings media	RTP/UDP	N/A	8801

But still couldn't make calls using the BT Cloud Phone.

Does anyone know which outbound ports we need to enable on the firewall to allow us to make/take calls on BT Cloud Phone? Thank you.

Re: BT Cloud Phone - Outbound ports to enable on Firewall

David500 — Wed, 19 Oct 2022 20:44:28 GMT

This is the BT residential community form. As BT Cloud Phone is a business product you will have to post on the business forum. https://business.forums.bt.com

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BT Cloud Phone - Outbound ports to enable on Firewall

Re: BT Cloud Phone - Outbound ports to enable on Firewall