This topic https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Cancel-Hybrid-service/m-p/2262327#M48337 <P>When I was ordering my new fibre package I had to wait 10 days to get the fibre line fitted so the sales girl offered my the EE HYBRID set up for £7.99 a month and she said just to cancel it when my fibre line was fitted which was on Friday there but I cannot find anywhere to cancel the Hybrid service and where to send the device back to (well I take it I have to) !! Can someone let me know ?? Thanks&nbsp;</P> Sun, 13 Nov 2022 13:48:08 GMT mickymannis 2022-11-13T13:48:08Z Cancel Hybrid service https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Cancel-Hybrid-service/m-p/2262327#M48337 <P>When I was ordering my new fibre package I had to wait 10 days to get the fibre line fitted so the sales girl offered my the EE HYBRID set up for £7.99 a month and she said just to cancel it when my fibre line was fitted which was on Friday there but I cannot find anywhere to cancel the Hybrid service and where to send the device back to (well I take it I have to) !! Can someone let me know ?? Thanks&nbsp;</P> Sun, 13 Nov 2022 13:48:08 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Cancel-Hybrid-service/m-p/2262327#M48337 mickymannis 2022-11-13T13:48:08Z Re: Cancel Hybrid service https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Cancel-Hybrid-service/m-p/2262334#M48338 <P>Call customer service 0800.800.150 to cancel and request a returns bag.</P> Sun, 13 Nov 2022 14:03:21 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Cancel-Hybrid-service/m-p/2262334#M48338 gg30340 2022-11-13T14:03:21Z Re: Cancel Hybrid service https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Cancel-Hybrid-service/m-p/2262815#M48363 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/309422">@mickymannis</a>&nbsp;and welcome to our community.</P> <P>If the 150 guys can't help I'll be happy to lend a hand. Please check your inbox for my message and drop me a reply if you need to.</P> <P>Cheers</P> <P>David</P> Wed, 16 Nov 2022 16:48:06 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Cancel-Hybrid-service/m-p/2262815#M48363 DavidM 2022-11-16T16:48:06Z