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Gamepass stopped working earlier than it should

OrionsElement — Sat, 17 Dec 2022 15:14:01 GMT

Hi there,

My Gamepass subscription included within my contract stopped working this week but should've continued to work until March 2022. Could someone please assist?

Re: 1 year free gamepass ran out early after 3 months

OrionsElement — Sat, 17 Dec 2022 14:59:24 GMT

Hi Neil, I have the same issue with my account. Should be until March 2023 but has stopped working early for some reason...

Re: 1 year free gamepass ran out early after 3 months

DanielS — Sat, 17 Dec 2022 16:00:30 GMT

Hi @OrionsElement,

I am sorry that it seems to have stopped early for you.

I would like to get this checked out for you. I'm sending you a private message now with some details that I need. Reply back when you get a chance and my team will pick it up during the week for you.

Thanks
DanielS

Re: 1 year free gamepass ran out early after 3 months

OrionsElement — Mon, 19 Dec 2022 20:23:50 GMT

Good afternoon, I've sent you the requested information. Would it be possible to get an update on this please?