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Is BT Cloud going to be discontinued at some point soon?

SteveClayton — Fri, 27 Jan 2023 16:13:40 GMT

I had not realised until I looked on here that BT Cloud is now not being offered to new customers. I have to assume this is a service that BT are now considering removing from existing customers at some point. Have there ben any statements on this?

Re: Is BT Cloud going to be discontinued at some point soon?

imjolly — Fri, 27 Jan 2023 16:23:22 GMT

Nothing from BT apart from cloud not now available to new customers . The same applies to email address

Re: Is BT Cloud going to be discontinued at some point soon?

gg30340 — Fri, 27 Jan 2023 17:09:36 GMT

The only recent information regarding BT Cloud is as follows

From 26 October 2022 BT Cloud will no longer be offered to customers who take BT Broadband packages. For customers who have not already set up the service, the option to do so will no longer exist in MyBT. Existing BT Broadband customers who have already activated BT Cloud can continue to use it as they do today but will not be able to upgrade their storage.

In view of the above my opinion is that at some point in the future this will mean that BT will close the service. I don't use it but if I did I would be at the very least checking out an alternative service if not actually moving to one.