https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Virus-Protect-Server-error-when-clicking-on-Manage/m-p/2276561#M48746 <P>I have switched from TalkTalk to BT Full Fibre but cannot get Virus protect to work on any of my devices.</P><P>Get a Server error message as below</P><P>&nbsp;</P><P><SPAN>Leybxw5NJAEleCQuVWBOTOcMrWgEeSc/270mOerVNlN5WzK5U+TJ56N4Ez4/phC08m1oPLQCa6bsv3pFnOqAk4aZXxd/QIK4g/sY6AL7GGozZYRobgJAlWUKo6G1ZE0ATGHOzhn1tijPYXKY17pHap/O3GvxEMU0K4e5gIRW2MMaw1jBxwjHlS6PST6TP3sHEdXRv5bKHia1R2oFi+tYQywofaXKseHYeu8pccON/TqDRDjQXqYwuCB9NgsXRKVPAN4I/beQNJU5kwP4UcnZOO4YWPaHIRTWS1TRtoW4ireuUm2cP5fw24kgj9MfR68E2rfOy7aCRjRKrjy9ZNvv1A==</SPAN></P><P><SPAN>And I get the error below when I click on manage for Norton Password Manager.</SPAN></P><P><SPAN>YSrQc6Vdl2chXLP3VcDoJGDbFu3OmEK6705/pPo/lRjejZI2QTZi2EQiQQhFP/73M/DMxsD9DusZXS3wCMdAYSFxt906ciDvvC2qOSObsKHWIs2SjegYf0hRZNU1xOFmXS/5/fevaRGyq5O5r1I/+z8PpxFFwDpHnvRi9GpZIBpfbRAV2q3QnJm/dwfKPq5DBF0ES8DBTD3WHfaS0s16Re9hcbcth3fI1d5hEAJboX7gEXwtJiJnwwHDvVk51PZHLyZWAqQqZwIPlNy5qLaF1MQK9qByGEjEG7RwQDlLfKeJygpFgU5OA+8PjBa8FNjRsiuYJymdqPK0M28bsGD14A==</SPAN></P> Sat, 04 Feb 2023 12:16:40 GMT mfgibson 2023-02-04T12:16:40Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Virus-Protect-Server-error-when-clicking-on-Manage/m-p/2276561#M48746 <P>I have switched from TalkTalk to BT Full Fibre but cannot get Virus protect to work on any of my devices.</P><P>Get a Server error message as below</P><P>&nbsp;</P><P><SPAN>Leybxw5NJAEleCQuVWBOTOcMrWgEeSc/270mOerVNlN5WzK5U+TJ56N4Ez4/phC08m1oPLQCa6bsv3pFnOqAk4aZXxd/QIK4g/sY6AL7GGozZYRobgJAlWUKo6G1ZE0ATGHOzhn1tijPYXKY17pHap/O3GvxEMU0K4e5gIRW2MMaw1jBxwjHlS6PST6TP3sHEdXRv5bKHia1R2oFi+tYQywofaXKseHYeu8pccON/TqDRDjQXqYwuCB9NgsXRKVPAN4I/beQNJU5kwP4UcnZOO4YWPaHIRTWS1TRtoW4ireuUm2cP5fw24kgj9MfR68E2rfOy7aCRjRKrjy9ZNvv1A==</SPAN></P><P><SPAN>And I get the error below when I click on manage for Norton Password Manager.</SPAN></P><P><SPAN>YSrQc6Vdl2chXLP3VcDoJGDbFu3OmEK6705/pPo/lRjejZI2QTZi2EQiQQhFP/73M/DMxsD9DusZXS3wCMdAYSFxt906ciDvvC2qOSObsKHWIs2SjegYf0hRZNU1xOFmXS/5/fevaRGyq5O5r1I/+z8PpxFFwDpHnvRi9GpZIBpfbRAV2q3QnJm/dwfKPq5DBF0ES8DBTD3WHfaS0s16Re9hcbcth3fI1d5hEAJboX7gEXwtJiJnwwHDvVk51PZHLyZWAqQqZwIPlNy5qLaF1MQK9qByGEjEG7RwQDlLfKeJygpFgU5OA+8PjBa8FNjRsiuYJymdqPK0M28bsGD14A==</SPAN></P> Sat, 04 Feb 2023 12:16:40 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Virus-Protect-Server-error-when-clicking-on-Manage/m-p/2276561#M48746 mfgibson 2023-02-04T12:16:40Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Virus-Protect-Server-error-when-clicking-on-Manage/m-p/2276581#M48748 <P>At a guess, you have a previous anti virus program that has failed to uninstall properly, go to the appropriate website (McAfee, Norton or other) and you should be able to download an uninstall tool</P> Sat, 04 Feb 2023 13:17:19 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Virus-Protect-Server-error-when-clicking-on-Manage/m-p/2276581#M48748 Les-Gibson 2023-02-04T13:17:19Z