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Re: Parental Controls not working

gooleys — Sun, 05 Feb 2023 14:44:03 GMT

The parental controls were solved but they have stopped working again. Could the moderation team message me

Re: Parental Controls not working

NeilO — Sun, 05 Feb 2023 15:22:38 GMT

@gooleys I'm sorry about that, I'll send you a private message in a moment.

Thanks

Neil

Re: Parental Controls not working

JohnC2 — Tue, 07 Feb 2023 15:02:54 GMT

Hi @gooleys, thanks for getting in touch and sorry the parental controls have stopped working.

This is due to your current order to move to full fibre and they should work ok once your order completes. If they are still not working after the order completes post back and we'll be happy to help.

Cheers

John