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BT Wi-Fi not turning off, Website is broken

Anonymous — Mon, 06 Feb 2023 11:33:44 GMT

I opted out of BT Wi-Fi about 4 weeks ago but its still activate, I tried restarting/resetting the hub but it remains on. So I tried opting into BT Wi-Fi again by clicking on the "Set up" option on but of course its broken. Can a mod get this disabled for me? Thanks

Re: BT Wi-Fi not turning off, Website is broken

NeilO — Tue, 07 Feb 2023 12:17:12 GMT

Hi @Anonymous I'm sorry to see you've encountered issues opting out of BT Wi-Fi. I've sent you a private message so you can get in touch with the moderation team and we'll be happy to help.

Thanks

Neil

Re: BT Wi-Fi not turning off, Website is broken

Anonymous — Wed, 08 Mar 2023 02:19:08 GMT

Well here I am, over a month later and BTWi-Fi and BTWifi-X are still enabled and broadcasting. I have left my hub on but it auto reboots every 14 days... and the BT WiFi page is still broken... It's still doing the same ting as shown above.

Re: BT Wi-Fi not turning off, Website is broken

JohnC2 — Wed, 08 Mar 2023 09:48:13 GMT

Hi @Anonymous, sorry that you're still not opted out and 30 days have passed.

I've sent you a Private Message so you can get back in touch and we'll pick this up again to get this fixed for you.

Cheers

John