https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Installing-Norton-Antivirus/m-p/2284814#M49001 <P>I recently came back to BT and am trying to install Norton AntiVirus from MyBT but Nortons web returns an error that my username exists.&nbsp; I have requested all my data be deleted but i still get the error.</P> Fri, 24 Mar 2023 19:36:04 GMT Jiftoo 2023-03-24T19:36:04Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Installing-Norton-Antivirus/m-p/2284814#M49001 <P>I recently came back to BT and am trying to install Norton AntiVirus from MyBT but Nortons web returns an error that my username exists.&nbsp; I have requested all my data be deleted but i still get the error.</P> Fri, 24 Mar 2023 19:36:04 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Installing-Norton-Antivirus/m-p/2284814#M49001 Jiftoo 2023-03-24T19:36:04Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Installing-Norton-Antivirus/m-p/2285654#M49042 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/313576">@Jiftoo</a>&nbsp;did you manage to get this sorted? Have your new account details been added to a previously used BT ID?</P> <P>Neil</P> Wed, 29 Mar 2023 18:57:52 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Installing-Norton-Antivirus/m-p/2285654#M49042 NeilO 2023-03-29T18:57:52Z