https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parent-Controls/m-p/2288473#M49142 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/314245">@stuchristian</a></SPAN> sorry your Parental Controls are not working.&nbsp;</P> <P>&nbsp;</P> <P>Please check that you're using BT@S DNS settings <A href="https://www.bt.com/help/security/how-to-check-your-dns-settings" target="_blank">How to check your DNS settings | BT Help</A> and let us know.</P> <P>Cheers</P> <P>John<BR /><BR /><BR /><BR />&nbsp;</P> Thu, 13 Apr 2023 18:58:07 GMT JohnC2 2023-04-13T18:58:07Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parent-Controls/m-p/2288447#M49141 <P>My parents controls have suddenly stopped working. I have tried resetting everything but it still does not work. Any ideas?</P> Thu, 13 Apr 2023 15:58:49 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parent-Controls/m-p/2288447#M49141 stuchristian 2023-04-13T15:58:49Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parent-Controls/m-p/2288473#M49142 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/314245">@stuchristian</a></SPAN> sorry your Parental Controls are not working.&nbsp;</P> <P>&nbsp;</P> <P>Please check that you're using BT@S DNS settings <A href="https://www.bt.com/help/security/how-to-check-your-dns-settings" target="_blank">How to check your DNS settings | BT Help</A> and let us know.</P> <P>Cheers</P> <P>John<BR /><BR /><BR /><BR />&nbsp;</P> Thu, 13 Apr 2023 18:58:07 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parent-Controls/m-p/2288473#M49142 JohnC2 2023-04-13T18:58:07Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parent-Controls/m-p/2288632#M49153 <P>The DNS setting appear to be correct.</P> Fri, 14 Apr 2023 18:15:51 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parent-Controls/m-p/2288632#M49153 stuchristian 2023-04-14T18:15:51Z