https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parental-Controls/m-p/2294106#M49378 <P>I am new to BT -&nbsp; I am unable to access parental controls. I have tried looking at the YT video but i am unable to follow the steps as my BT does not show the menus&nbsp; &nbsp;</P> Sat, 20 May 2023 21:17:00 GMT Javid 2023-05-20T21:17:00Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parental-Controls/m-p/2294106#M49378 <P>I am new to BT -&nbsp; I am unable to access parental controls. I have tried looking at the YT video but i am unable to follow the steps as my BT does not show the menus&nbsp; &nbsp;</P> Sat, 20 May 2023 21:17:00 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parental-Controls/m-p/2294106#M49378 Javid 2023-05-20T21:17:00Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parental-Controls/m-p/2294159#M49381 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/315393">@Javid</a></SPAN>,</P> <P>Thank you for posting and welcome to the Community.</P> <P>I'm sorry you haven't been able to set up the Parental Controls.</P> <P>You can find the step you need to follow here - <A href="https://www.bt.com/help/security/how-to-keep-your-family-safe-online-with-bt-parental-controls-an" target="_blank">BT Parental Controls</A></P> <P>Please give that ago and let me know how you get on.</P> <P>Thanks,</P> <P>Paddy</P> Sun, 21 May 2023 11:12:44 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Parental-Controls/m-p/2294159#M49381 PaddyB 2023-05-21T11:12:44Z