https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Wifi-when-out-not-logging-in-via-broadband-customer-log-in/m-p/2296074#M49451 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/10">@PaddyB</a>&nbsp; You are making the rash assumption that that website works, it doesn't. There is no check my status option as <A href="https://www.bt.com/btwifi" target="_blank">https://www.bt.com/btwifi</A> just redirects to MyBT login and checking in 'My Products' just gives the broken site that has been continuously reported as broken for months which nobody fixes.&nbsp;</P> Wed, 31 May 2023 14:00:03 GMT licquorice 2023-05-31T14:00:03Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Wifi-when-out-not-logging-in-via-broadband-customer-log-in/m-p/2294968#M49412 <P>When I try to log into BT-Wifi via the broadband customer free access the login says username or password not correct when i know it is am I doing something wrong?</P> Thu, 25 May 2023 10:16:08 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Wifi-when-out-not-logging-in-via-broadband-customer-log-in/m-p/2294968#M49412 bennettjc 2023-05-25T10:16:08Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Wifi-when-out-not-logging-in-via-broadband-customer-log-in/m-p/2294984#M49413 <P>the easiest way to check your login is to try connecting to the BTWIFI from your own BT hub.&nbsp; just disconnect from home network ssid and then try connecting to BTWIFI - you need your BTID and password</P> Thu, 25 May 2023 11:19:00 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Wifi-when-out-not-logging-in-via-broadband-customer-log-in/m-p/2294984#M49413 imjolly 2023-05-25T11:19:00Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Wifi-when-out-not-logging-in-via-broadband-customer-log-in/m-p/2295313#M49423 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/315535">@bennettjc</a></SPAN> and welcome to our community.</P> <P>Sorry for any confusion with your BT-WiFi access. Please try <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/33">@imjolly</a></SPAN> advice and let us know how you get on.</P> <P>Cheers</P> <P>David</P> Sat, 27 May 2023 09:14:09 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Wifi-when-out-not-logging-in-via-broadband-customer-log-in/m-p/2295313#M49423 DavidM 2023-05-27T09:14:09Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Wifi-when-out-not-logging-in-via-broadband-customer-log-in/m-p/2296004#M49448 <P>yeah does not log on to that either</P> Wed, 31 May 2023 09:47:14 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Wifi-when-out-not-logging-in-via-broadband-customer-log-in/m-p/2296004#M49448 bennettjc 2023-05-31T09:47:14Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Wifi-when-out-not-logging-in-via-broadband-customer-log-in/m-p/2296068#M49450 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/315535">@bennettjc</a></SPAN>,</P> <P>Thank you for posting. Can you check if you've opted into BT Wifi?</P> <P>To do this take a look at - <A href="https://www.bt.com/help/broadband/how-do-i-check-that-i-ve-joined-the-bt-wi-fi-community-#:~:text=Go%20to%20www.bt.com,and%20your%20email%20address%20password" target="_blank">How to check if I've joined BT WiFi</A></P> <P>Thanks,</P> <P>Paddy</P> Wed, 31 May 2023 13:25:57 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Wifi-when-out-not-logging-in-via-broadband-customer-log-in/m-p/2296068#M49450 PaddyB 2023-05-31T13:25:57Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Wifi-when-out-not-logging-in-via-broadband-customer-log-in/m-p/2296074#M49451 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/10">@PaddyB</a>&nbsp; You are making the rash assumption that that website works, it doesn't. There is no check my status option as <A href="https://www.bt.com/btwifi" target="_blank">https://www.bt.com/btwifi</A> just redirects to MyBT login and checking in 'My Products' just gives the broken site that has been continuously reported as broken for months which nobody fixes.&nbsp;</P> Wed, 31 May 2023 14:00:03 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Wifi-when-out-not-logging-in-via-broadband-customer-log-in/m-p/2296074#M49451 licquorice 2023-05-31T14:00:03Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Wifi-when-out-not-logging-in-via-broadband-customer-log-in/m-p/2296075#M49452 <P>That is what I get as well</P> Wed, 31 May 2023 14:01:06 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Wifi-when-out-not-logging-in-via-broadband-customer-log-in/m-p/2296075#M49452 bennettjc 2023-05-31T14:01:06Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Wifi-when-out-not-logging-in-via-broadband-customer-log-in/m-p/2296082#M49453 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/315535">@bennettjc</a></SPAN> and thanks for posting.</P> <P>We'll need to take this away to look into for you so please check your inbox for my message and drop me a reply with the details.</P> <P>Cheers</P> <P>David</P> Wed, 31 May 2023 14:56:06 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/BT-Wifi-when-out-not-logging-in-via-broadband-customer-log-in/m-p/2296082#M49453 DavidM 2023-05-31T14:56:06Z