https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Never-received-xbox-game-pass-code/m-p/2297947#M49500 Even without receiving the confirmation email, you should still be able to locate your entitlement within MyBT. Ensure you login via the BT website (not via the MyBT App). Then go to Your Products and look for the Content Partner section. If there, you should see the Xbox Game Pass Ultimate 'add now' button. Mon, 12 Jun 2023 19:30:15 GMT He-Man 2023-06-12T19:30:15Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Never-received-xbox-game-pass-code/m-p/2297897#M49496 <P>Our broadband package was activated on 7th November 2023 and we were supposed to receive a code for 6 months Xbox Game Pass Ultimate. We received an email previously on 11th October 2022 stating that we would receive the code via email once the internet was activated but as yet have not received it. Any help would be much appreciated.&nbsp;</P> Mon, 12 Jun 2023 15:38:48 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Never-received-xbox-game-pass-code/m-p/2297897#M49496 slatt 2023-06-12T15:38:48Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Never-received-xbox-game-pass-code/m-p/2297947#M49500 Even without receiving the confirmation email, you should still be able to locate your entitlement within MyBT. Ensure you login via the BT website (not via the MyBT App). Then go to Your Products and look for the Content Partner section. If there, you should see the Xbox Game Pass Ultimate 'add now' button. Mon, 12 Jun 2023 19:30:15 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Never-received-xbox-game-pass-code/m-p/2297947#M49500 He-Man 2023-06-12T19:30:15Z https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Never-received-xbox-game-pass-code/m-p/2297967#M49502 <P>Found it, thanks a lot for the help!</P> Mon, 12 Jun 2023 23:15:07 GMT https://community.bt.com/t5/Broadband-Extras-Apps-from-BT/Never-received-xbox-game-pass-code/m-p/2297967#M49502 slatt 2023-06-12T23:15:07Z