This topic

Parental controls

karln — Thu, 22 Jun 2023 07:35:39 GMT

Hello All.

I am new to BT please be gentle lol.

Ok i have read through some posts about parental control but when i log into my bt i cannot see the manage my extras anywhere in mt bt are.

Any help please?

Thank you.

Karln.

Re: Parental controls

karln — Thu, 22 Jun 2023 15:36:50 GMT

ANYONE??????

Re: Parental controls

DavidM — Thu, 22 Jun 2023 17:53:22 GMT

Hi @karln and welcome to our community.

Sorry you're having problems with your parental controls. Do you have more than one account on your BTiD?

Cheers

David

Re: Parental controls

karln — Thu, 22 Jun 2023 17:58:03 GMT

No just mine and only 1 email address

Re: Parental controls

DavidM — Thu, 22 Jun 2023 18:01:05 GMT

Thanks for the reply @karln .

How long have your services been active?

Cheers

David

Re: Parental controls

karln — Thu, 22 Jun 2023 18:36:56 GMT

Less than 24 hours

Re: Parental controls

DavidM — Thu, 22 Jun 2023 18:39:06 GMT

Thanks for confirming that @karln . It might take a little longer for the account to be fully set up. I've dropped you private message so if you're still having problems this time tomorrow send me a reply and I'll take a look for you.

Cheers

David

Re: Parental controls

karln — Fri, 23 Jun 2023 06:23:14 GMT

OK. Thanks.